Professional Services
At NexWave, we are committed to ensuring that our customers enjoy a quality solution from initial installation to long-term application. Our large pool of technical experts provides comprehensive consultation and maintenance services to give our customers all the support they need to achieve optimum network efficiency and reliability.
Consulting
From analysing your company's needs to creating solutions custom-made to your requirements, including consultation and project supervision, our consultants ensure that your company's communications needs are met in the best possible way.
Maintenance
Our maintenance services ensure that your communications networks and applications deliver reliable, high performance results.
Services include:
- Prompt service response
- Comprehensive coverage hours and services
- Proactive monitoring, ongoing fault, performance and configuration management
- On-site and help-line support
- Technical and user training
- Diagnostics, repair and parts replacement