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Smart Dispatch
Trace your jobs as they are being carried out by your mobile workforce with up-to-the-minute reporting.
Microsoft Exchange

Overview

Trace your jobs as they are being carried out by your mobile workforce with up-to-the-minute reporting. A web-based work dispatch management service, Smart Dispatch allows you to easily assign, confirm and view completed jobs right from your computer screen. What's more, you can use your mobile to access job information, such as customer information and job details, on any handheld device, including mobile phones and PDAs. No expensive investment in systems and equipment required. All you need is to equip your mobile workforce with a WAP- enabled phone and subscribe to Smart Dispatch.

Get The Edge With Smart Dispatch

  • Assign and confirm jobs wirelessly
  • View job status in real-time
  • Communicate job details accurately
  • Reduce cost of operations
  • Increase business productivity
  • Improve customer service
  • Win business confidence
  • Maintenance-free
  • Grow with your company

How Smart Dispatch Work

Smart Dispatch

Feature & Benefits

  • Job Dispatch Management Manage your mobile workforce from this user-friendly interface. Define, adjust and assign daily job schedules with only a few clicks.
  • View Job Keep track of your jobs as they progress. Get an overview of all job status by JobID and job distribution on one screen.
  • Two-way Messaging Send and receive order status, updates and messages accurately, and minimise miscommunication.
  • Report & Analysis Print or export your job management reports to spreadsheets for further analysis.
  • User-friendly Interface Easy-to-use and customisable with your company logo and job status, Smart Dispatch can be integrated into your workflow with minimal downtime.
  • WAP-enabled Phone Lets you receive, manage and update jobs and communicate effectively with coordinators by sending and receiving messages.

Pricing - Select a Plan and Subscribe Now

The following subscription options include everything you need to get started. After purchasing this subscription you will be given an activation key and instructions about how to proceed with you installation. This type of subscription can have a one time charge or have a monthly or annual billing cycle beginning on the day that you make your purchase.

Type of SubscriptionOne Time ChargeRecurring Charge 
SmartDispatch$150.00$28.00/Monthly

Frequently Asked Questions

  • 1) What is Smart Dispatch? Ans: Smart Dispatch is a web-based dispatch management service that allows companies to manage their mobile workforce effectively. Companies can easily assign or re-dispatch work orders to their mobile workforce and expect up-to-the-minute online reporting.
  • 2) What is WAP? Ans: Wireless Application Protocol or WAP gives mobile users easy and instant access to information and services on the web using wireless devices, like mobile phones.
  • 3) How do I trace the job status using Smart Dispatch? Ans: Simply log in on our website, and you will see the job status of all ongoing jobs. Here, you can initiate jobs, send text messages to workers on the move or perform a status analysis.

    With a WAP-enabled phone, your mobile workforce can receive and send job details instantly. Notifications and work progress reports such as "Accepted", "Arrived" or "Rejected" can be viewed onscreen by coordinators. Moreover, all retrieved information is automatically archived on Smart Dispatch for report analysis.
  • 4) What makes Smart Dispatch different from other dispatch services? Ans: Smart Dispatch is extremely user-friendly. A simple log in to the website is all you need to do to trace all your jobs and their status.
  • 5) How long does it need for the whole setting up process once I subscribe to Smart Dispatch? Ans: Since Smart Dispatch is a web-based service, the whole set up process can be deployed within a few weeks.
  • 6) Does the WAP-enabled phone have to be switched on when the mobile staff are on task? Ans: Yes, the WAP-enabled phone has to be switched on.
  • 7) How much does it cost by subscribing to Smart Dispatch? Ans: The cost of Smart Dispatch is very affordable. A dispatch management software, developed for enterprise ownership, would typically cost more than $100,000 investment. In comparison, Smart Dispatch is a web-based service, so there are no heavy investments in systems or equipment. Moreover, the monthly subscription fee for per phone user is as low as $28. With Smart Dispatch, customers also get to enjoy benefits of scalability and software upgrade.
  • 8) What is needed if I want to subscribe to Smart Dispatch? Ans: WAP-enabled phones with wireless data service (GSM, GPRS or Grid's iDEN) and Internet access are all you need to use our Smart Dispatch Service.
  • 9) Who should I contact if I want to subscribe to Smart Dispatch? Ans: For more information or to subscribe to our services, you can log on to our website @ www.nexwave.com.sg or call our office line at 6486-8888. We will be glad to assist you.
 

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OverviewFeature & BenefitsPricingFAQ